Privacy Policy
Effective Date: 9/23/25
Last Updated: 9/23/25
New Day Arborist (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS text messaging.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and payment details.
Mobile Information: Mobile phone number, text message preferences, and opt-in/opt-out status.
Technical Data: IP address, browser type, operating system, and usage data when you interact with our website.
Communications: Copies of correspondence via email, SMS, chat, or other channels.
2. How We Use Information
We use collected information to:
Provide, operate, and improve our services.
Communicate with you about your account, support, promotions, and updates.
Send SMS/text messages with your consent.
Maintain compliance with industry regulations (including A2P 10DLC and Toll-Free messaging registration).
Detect and prevent fraud, abuse, or security incidents.
3. SMS and Mobile Messaging Compliance
By providing your mobile number and opting in, you consent to receive SMS/text messages from us regarding your account, appointments, services, or offers.
Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message, or following the instructions provided in the message.
4. Information Sharing & Disclosure
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
Specifically:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information with trusted vendors, service providers, and partners who perform services on our behalf (such as payment processing, customer support, or hosting), but only as necessary to provide services.
We may also disclose information if required by law, regulation, legal process, or government request.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or mobile networks is 100% secure.
7. Your Rights
You may request to access, update, or delete your personal information at any time by contacting us. You also have the right to opt out of SMS communications as described above.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
New Day Arborist
1415 NE 199th St, Ridgefield, WA 98642
garrett@newdayarborist.com
(360) 887-6955